Privacy Policy
Effective Date: 18-Sep-2023
At Mavenz Academy, we are committed to safeguarding your privacy. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information when you visit our website, interact with our online courses, and engage with our services. By accessing or using our website and services, you consent to the terms outlined in this policy.
Information We Collect
Personal Information: When you register for an account, enroll in courses, or request information, we may collect personal information such as your name, email address, contact details, and other information relevant to your engagement with Mavenz Academy.
Payment Information: To process payments for courses or services, we may collect payment details, such as credit card information or other financial information. Please note that Mavenz Academy does not store full credit card numbers or other sensitive payment information on our servers.
Course Data: When you participate in our online courses, we collect data related to your course progress, quiz scores, assignments, and other course-related activities. This information helps us improve our courses and provide a better learning experience.
Communication Data: We may collect information from your interactions with us, such as your emails, messages, and feedback. This information is used to respond to your inquiries and improve our services.
Device and Usage Information: We may collect data about the device you use to access our website, including your IP address, browser type, operating system, and the pages you visit. We use this information for analytical and security purposes.
How We Use Your Information
Providing Services: We use your personal information to provide you with access to our online courses, process payments, and deliver course materials.
Improving Services: We analyze course data and usage patterns to enhance our courses and website, making them more effective and user-friendly.
Communication: We may use your contact information to communicate with you, respond to inquiries, send important updates, and provide information about our courses and services.
Legal Obligations: We may use and disclose your information when required to comply with applicable laws, regulations, legal processes, or government requests.
Information Sharing
Mavenz Academy does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with the following parties under certain circumstances:
Service Providers: We may engage third-party service providers to assist us in providing our services. These providers may have access to your information only to the extent necessary to perform their services for us.
Legal Compliance: We may disclose your information when required by law, legal processes, or government authorities.
Protecting Our Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or third parties.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system is entirely secure, so we cannot guarantee the absolute security of your data.
Your Privacy Choices
You have the following privacy choices:
Access and Correction: You can access and correct your personal information by logging into your account and updating your profile.
Email Preferences: You can manage your email preferences by unsubscribing from promotional emails. However, you may continue to receive essential notifications related to your courses or account.
Account Deletion: You can request the deletion of your account by contacting us at [contact email]. Please note that this action will result in the loss of your course progress and other data associated with your account.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will revise the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at study@mavenzacademy.com
Thank you for choosing Mavenz Academy. We are dedicated to providing you with the highest quality online learning experience while respecting your privacy.
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